disable Pickup Any Call soft button feature 3

[LegoTajkun]

Looking for advice…
Need to block soft button feature 'Pickup Any Call'.
By removing FAC (short code) it still work as soft button option (1608).
Or at Access Control (System-Telephony-TUI) uncheck ‘Basic Call Function’ but this will disable (beside Pickup Any Call) transfer to mobile what is not good.
IPO SE R11
Any other way to do it?
Cheers!


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[IPGuru]

remove from button programming in the user


Do things on the cheap & it will cost you dear

 

[LegoTajkun]

@IPGuru thank you for replay. But it is not the case regarding Button Programming feature. It is Feature (option) on soft button at 1608 telephone.

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[Qzwsa]

EDIT: I'm an idiot that didn't read the full post from OP.

Do you need directed pick up still? You can disable pick up completely under the features button and then program a pick up button.

Check under User / Telephony / TUI and have a look at the help file for that page. It may do what you need.

- Qz

 

[janni78]

Put a twinning button and they can use that to transfer to mobile ?

"Trying is the first step to failure..." - Homer

 

[LegoTajkun]

janni78, thank you for hint. It works. Another Star. Thank you.

Absolutely meaningful when switched to Avaya Mindset

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