Digit translation on a Nortel Option 61C 3

[chuck0965]

Is it possible to translate *11 to 3368 on a Nortel Option 61C. Our CEO has requested that we use *11 as an emergency number.
Thanks.

Charles

 

[KCFLHRC]

If *1 isn't already used then maybe. My guess is *1 is used already though so that would be a conflict with *11. Typically the * is used for Flexible Feature Codes.

 

[akak247]

yes it is possible,

first check if *1 is used as a ffc

then create a pldn *11 assign it to the lsno which dials 3368

 

[Firebird Scrambler]

Another way might be to create an ACD queue to do the same thing as shown below using a number starting with a "*"

>LD 23
REQ NEW
TYPE ACD
CUST 0
ACDN *28
MWC
DSAC
MAXP 1
SDNB
BSCW
ISAP
RGAI
ACAA
FRRT
SRRT
NRRT
FROA
CALP
ICDD
NCFW 9911
FNCF
CWTT
HMSB
ACPQ
FORC
RTQT
SPCP
OBTN
RAO
CWTH
NCWL
BYTH
OVTH
TOFT
HPQ
OCN
OVDN
IFDN
OVBU
EMRT
MURT
RTPC
NRAC
RAGT
DURT
RSND
FCTH
CRQS
IVR
OBSC
OBPT
CWNT

REQ



Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[chuck0965]

Thank you all for your replies.

Everything I'm trying I get a sch code that states there is a dn conflict.
The only * I have located is a FFC cprk *, which I thought was a wildcard and not the actual asterisk(*). Am I wrong in my assumption?

Thank you again for the assistance.

 

[KCFLHRC]

So that would be a conflict. * would conflict with * followed by anything. * is not a wild card.

 

[Firebird Scrambler]

Go into LD 20 and print off the DNB. This should should all your digits used on the phone system.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[chuck0965]

Yes * is listed as a DN for cprk.
Since there is a conflict, I'll tell the boss we can't use *11.

thanks Guys!

 

[bhassell2000]

you can change your call park DN range

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell