Dialing Off Call Log

[mizuno]

I'm using 9630IP (H.323) phones running fw 3.105S. I'm unable to dial off the missed/outbound call log. This is a US system and the system is not inserting the 9 and the 1 in front of the 10 digit number. So, anytime someone clicks on an entry the system only looks at the first 4 digits because of the missing ars code 9. I've checked numerous places and can't find what is actually missing. My settings file is below. Any info is appreciated.

############# ENHANCED LOCAL DIALING RULES ###############
##
## These settings affect certain dialing behaviors, such as
## dialing numbers from the incoming Call Log or from web pages
##
## Dialing Algorithm Status
## Controls whether algorithm defined by parameters in
## this section is used during certain dialing behaviors.
## 0 disables algorithm.
## 1 enables algorithm, but not for Contacts
## 2 enables algorithm, including Contacts (96xx SIP only)
SET ENHDIALSTAT 1
##
## Country Code
## For United States the value is '1'
SET PHNCC 1
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## On 46xx phones, the maximum extension length is 10.
## On 96xx phones, the maximum extension length is 13.
## This value must match the extension length set on your
## call server.
SET PHNDPLENGTH 4
##
## International access code
## For the United States, the value is 011.
SET PHNIC 011
##
## Long distance access code
SET PHNLD ""
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
SET PHNLDLENGTH 10
##
## Outside line access code
## The number you press to make an outside call.
SET PHNOL *9
##

 

[mattKnight]

What version of comms manager

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[mizuno]

6.0.1

 

[mattKnight]

set your file like this

############# ENHANCED LOCAL DIALING RULES ###############
##
## These settings affect certain dialing behaviors, such as
## dialing numbers from the incoming Call Log or from web pages
##
## Dialing Algorithm Status
## Controls whether algorithm defined by parameters in
## this section is used during certain dialing behaviors.
## 0 disables algorithm.
## 1 enables algorithm, but not for Contacts
## 2 enables algorithm, including Contacts (96xx SIP only)
[COLOR=#EF2929]## SET ENHDIALSTAT 1[/color]
##
## Country Code
## For United States the value is '1'
[COLOR=#EF2929]## SET PHNCC 1[/color]
##
## Internal extension number length
## If your extension is 12345, your dial plan length is 5.
## On 46xx phones, the maximum extension length is 10.
## On 96xx phones, the maximum extension length is 13.
## This value must match the extension length set on your
## call server.
[COLOR=#EF2929]## SET PHNDPLENGTH 4[/color]
##
## International access code
## For the United States, the value is 011.
[COLOR=#EF2929]## SET PHNIC 011[/color]
##
## Long distance access code
[COLOR=#EF2929]## SET PHNLD ""[/color]
##
## National telephone number Length
## For example, 800-555-1111 has a length of 10.
[COLOR=#EF2929]## SET PHNLDLENGTH 10[/color]
##
## Outside line access code
## The number you press to make an outside call.
[COLOR=#EF2929]## SET PHNOL *9[/color]
##

Then use the calltype analysis table to route your calls appropriately


Much much easier and more reliable.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[mizuno]

Ok.. I read somewhere if there's an entry in call type analysis table that it will override the settings file. I need to use this call type analysis table in the very near future for a dial plan expansion project. How can this get working in tandem?

 

[mattKnight]

Call Type Digit Analysis Table
Use the Call Type Digit Analysis Table (change calltype analysis) to tell
Communication Manager how to modify telephone numbers dialed from a telephone’s call log
from internal contacts, or a corporate directory. There must be at least one entry in the Call
Type Digit Analysis Table for Call Type Digit Analysis to take place. Call Type Digit Analysis
allows users to automatically place outgoing calls based on the telephone number information
in the phone’s call log, without the user having to modify the telephone number.

I need to use this call type analysis table in the very near future for a dial plan expansion project. How can this get working in tandem?

I'd look at alternate techniques for a "dialplan expansion" (like Unform dial plan and then AAR digit conversion) as I think the Call type digit analysis table really onlyworks with en-bloc dialling


Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[wpetilli]

In system parameters features you can enter in your INTL cpn prefix code as well as 91 in the national cpn prefix field. that should solve this