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Dialing into another switch's auto attendant through isdn trunk ??

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beeper0358

Technical User
Oct 14, 2008
7
SA
Hi, My system is a G3si v12. When I dial 8342111 it goes through the normal routing which strips 34 and just sends 2111 to trunk#1 and I get the other switch's auto attendant which is normal. But when the number is coming from our cisco call gateway to the isdn trunk and pass the same 4 digits to trunk#1 the operator answers instead of the other switch's auto attendant. I verified the digits coming from the isdn trunk is correct.

I tried changing trunk#1's COR similar to my desk phones COR and it is still not ending up to the other switch's auto attendant, but when I dial from my desk phone it goes through. Any ideas??? appreciate the help!
 
What I've noticed is that trunk to trunk transfers or vdn numbers rings the other switch's operator instead of their auto attendant. Is this a system feature thing? Can the other switch administrator change something to allow the call to end to the designated number?
 
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