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Dial in on RAD Ports

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Mitelboy

Technical User
Oct 8, 2008
45
AE
Hi,

I want to setup a rad group and caller can dial in Like Press 1 for this and press 2 for this.
Does anyone have an idea about this?

Thanks
 
acd path with skill group set to Q no agents
rad hunt with ports
record greeting on rad ports saying what options mean
assign interflow dialling list to acd path with options pointed at destinations


If I never did anything I'd never done before , I'd never do anything.....

 
Thanks for your reply.

dial in between audio on Rad same as voicemail ports.
 
An inbound call land on Rad huntgroup and it has option to dial one for service and dial 2 for sales does anyone program like that the caller can dial in to Rad Ports.

Thanks
 
that wont work

you vae to use Multi level auto attendant with vmail or the way i have suggested ( preferred) acd path

If I never did anything I'd never done before , I'd never do anything.....

 
one of the Customer site has this option we can dial on Rad Ports.
 
@Mitelboy

What you think is happening and what is actually happening are 2 different things.

If you have a working scenario, why don't you follow the call flow on that system to answer your question.

I will bet a significant amount, the setup is exactly as Billz66 has advised.

Also, a helpful hint. Click on a users name and observe their history before you question their advice. This can save a significant amount of embarrassment.

**********************************************
What's most important is that you realise ... There is no spoon.
 
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