Hey everyone
IP office 5.0.8 just set option 9 on my auto attendant to dial by name.
however when i call in and press 9 nothing happens. the line stays open but all i hear is silence. no aa prompt to dial last name and if i do try to dial my last name it doesnt do anything.
What am i missing.
DBN is enabled in system (as i can't un-enable it!!)
i have a my full name in my user profile and i also have my full name and my extension in the directory.
thanks for the help
IP office 5.0.8 just set option 9 on my auto attendant to dial by name.
however when i call in and press 9 nothing happens. the line stays open but all i hear is silence. no aa prompt to dial last name and if i do try to dial my last name it doesnt do anything.
What am i missing.
DBN is enabled in system (as i can't un-enable it!!)
i have a my full name in my user profile and i also have my full name and my extension in the directory.
thanks for the help