Dect 3720 time and date

[tgdphilp]

Hi,

There have been other posts regarding this but they still haven't solved the issue we are having.

Following the clocks change the time on the DECT system was wrong and the handsets were also showing the wrong time.

The system is pointed to the phone system and is showing the correct time in system admin, however the handsets are not showing the correct time and some are not showing date or time at all.

One is showing correctly.

We have reset the base station, rebooted handsets, it's been well over 24 hours as stated in the guide for how long the handsets take to update and we have also tried unsubscribing/resubscribing the phones.

Any tips anyone?

Be greatly appreciated thanks

 

[tlpeter]

What IP address is set in the master basestation?
What is set as sync refresh timer?
What release firmware is on the basestation?


BAZINGA!

I'm not insane, my mother had me tested!

 

[tgdphilp]

It is set to the IP address of the phone system and is showing updated with the correct time.

It was set to 60 mins now I have set it to 1 min try and force a change.

It is on IPBS[4.1.30 C], Bootcode[4.1.30], Hardware[IPBS1-Z3 /1B]

 

[tlpeter]

Did you configure the dect phones with a template? (aiws or advanced charger needed)


BAZINGA!

I'm not insane, my mother had me tested!

 

[tgdphilp]

Nope I don't think so, there are only 5 handsets, we may have configured them using the advanced charger before sending them out.

We don't use the aiws

 

[tlpeter]

You need to be sure
I am having problems with using templates and strange issues on the dect phones.

BAZINGA!

I'm not insane, my mother had me tested!

 

[daveinwearside]

Are all the base stations set to the same time zone?

ACSS SME
APSS SME

 

[tgdphilp]

i have reset each base station and they have updated to match the master so hopefully the handsets will have followed suit.

Thanks guys