I clicked on the Outlook icon & it said "Preparing to install". Then it prompted me for the Office 2000 CD. I put it in & it wants this data1.msi file, which doesn't exist on the CD. I have had this problem before & I got round it by by reinstalling - however, this time, when I go to Add/Remove Programs & try & uninstall so that I can reinstall, it still wants this data1.msi file even for uninstalling. When I just put the CD & try & reinstall over the existing installation - guess what - it says it needs this data1.msi file. The weird thing is I read up on this and some people say the problem is trying to reinstall from a different version of Office - but I'm not - we only have 1 CD! Does anyone have any ideas as I'm really stuck (& this PC is now useless to us until I can get Outlook email working on it?)