vtphoneguy
Vendor
Afternoon Everyone.
Has anybody had the pleasure of deploying these new cordless phones? Installed our first job with these sets a few weeks ago on an IPO 500V2 8.1.63. After testing them on the bench I was pleasantly surprised. Good sound quality and range.
Once we deployed we noticed a problem. Incoming calls go directly to an auto attendant. If you dial 0, which is a transfer to the main hunt group and includes all 6 of our D160 handsets, sometimes we get an echo. When we talk back to the incoming caller we hear our own voice a split second after we talk. It's not on every call.
If we dial a specific extension out of the auto attendant, the echo does not happen.
The base station is plugged directly into LAN 1 of the IPO.
I've performed the DECT site survey, Base station survey and Signal strength survey. They all look perfect.
Any thoughts are greatly appreciated!
Has anybody had the pleasure of deploying these new cordless phones? Installed our first job with these sets a few weeks ago on an IPO 500V2 8.1.63. After testing them on the bench I was pleasantly surprised. Good sound quality and range.
Once we deployed we noticed a problem. Incoming calls go directly to an auto attendant. If you dial 0, which is a transfer to the main hunt group and includes all 6 of our D160 handsets, sometimes we get an echo. When we talk back to the incoming caller we hear our own voice a split second after we talk. It's not on every call.
If we dial a specific extension out of the auto attendant, the echo does not happen.
The base station is plugged directly into LAN 1 of the IPO.
I've performed the DECT site survey, Base station survey and Signal strength survey. They all look perfect.
Any thoughts are greatly appreciated!
