Are you on shared hosting? If so you might not be able to specify your own file for 404's. However if you aren't, setting up a custom 404 will be web server specific (ie. IIS vs. Apache). What web server are you using?
no, im not on shared hosting, I own my own server. Using IIS but somehow thing that when CF was set up it was set as a standalone server.
but in any case,
I went into IIS and switched the 404 form c:\winnt\.. to the page I wanted to display, then stopped and restarted the server and refreshed it...
Then in CF administrator, I added the relative path for Site-wide Error Handler to my error.cfm file
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