All - Just posted this to TAC, but thought I'd throw it out there for a real-world insight....
We're currently running 11.5.1.14900-11 for our Cisco Call Manager and 11.6.2.10000-38 (ES02-28) for UCCX. We have a block of extensions in the 0000-0999 range that are unused.
Can that range be used as telephone extensions in CUCM or as triggers/CTI route points for UCCX? I can't see any reason why they cannot be used, but am worried there are caveats do using them.
As an experiment, I created extension "0000" and attached it to my phone. I was able to call that extension internally with no problem. I don't see why I couldn't attach numbers in that range to a translation pattern or as a CTI route point/trigger in UCCX.
Any help or insight would be appreciated.
We're currently running 11.5.1.14900-11 for our Cisco Call Manager and 11.6.2.10000-38 (ES02-28) for UCCX. We have a block of extensions in the 0000-0999 range that are unused.
Can that range be used as telephone extensions in CUCM or as triggers/CTI route points for UCCX? I can't see any reason why they cannot be used, but am worried there are caveats do using them.
As an experiment, I created extension "0000" and attached it to my phone. I was able to call that extension internally with no problem. I don't see why I couldn't attach numbers in that range to a translation pattern or as a CTI route point/trigger in UCCX.
Any help or insight would be appreciated.