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CTi pro and medifast medical office database

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Sr1767

Vendor
Apr 24, 2012
17
US
Does anyone have experience with CTI integration between IPO 500v2 and Medifast?
Customer has CTI Pro licensed, the Medifast vendor stated that the application can't work but I think he's just being lazy.
Possible middleware application?
Suggestions appreciated.
 
My apologies...the application is Medisoft
 
You could try Keylink or Estos, for outgoiing call it's mostly not a problem but matching the incomming CLI to a customer is harder.

If the software can be controlled by keyboard shortcuts then you can use the above software. So for instance i can lookup a customer by using Ctrl+S for search and when you can copy/paste the phone number then Estos or Keylink are good options.

Avaya_Red.gif

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It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool )
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