chrisukcov
IS-IT--Management
Hi,
We have TAPI/CTI software working in our call centre and when a incomming call comes in it should pop up with the phone number in a windows on the screen, which it does BUT if you are working on any other application other that the call centre application (frontdesk) the pop up is in the background behind word so the operators cant see it. Is there any way of making this pop up come to the front all the time?
We use the tcmsetup /c (servername) method
Chris
We have TAPI/CTI software working in our call centre and when a incomming call comes in it should pop up with the phone number in a windows on the screen, which it does BUT if you are working on any other application other that the call centre application (frontdesk) the pop up is in the background behind word so the operators cant see it. Is there any way of making this pop up come to the front all the time?
We use the tcmsetup /c (servername) method
Chris