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CS1000 Not Loading

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Krul72

Systems Engineer
May 26, 2020
24
US
Hello,
I received a CS1000 from an online provider for our lab. I was not sent licenses or software - just hardware that was suppose to have been configured. Of course, I cannot get the switch to boot to a prompt. To make it worse, the company will not support the switch and refuse to provide any assistance. I figure the software has to be reinstalled but I dont know how to do that without software or the security key. Appreciate any help. Here's the boot process:

System Controller
Pre-Boot: 03 dev2.37
Flash Boot: NTDK34FA_r11 dev2.54
Reset Reason: C0, 0 - Reset due to Power Up
SRAM: 128 kBytes
DRAM: 32 MBytes, speed=60 ns
Security ID: 20006289 type: NT_TCH
System ID: 20006289
Backup Flash: 1572 kBytes
Program Store: 64 MBytes
Flash Drive: 16 MBytes
Expansion board #1 not installed.
Expansion board #2 not installed.
Ethernet MAC address: 00:00:75:44:76:3D
PCMCIA card installed in drive A.
PCMCIA card not installed in drive B.

*** To invoke install setup program from PCMCIA enter CONTROL-I ***

Executing power up self tests
Power up self test passed
DISKOS to be run.
Verifying Diskos.


*** OS RESTART ***


Communication Server 1000 Software
Release : x210400t
Created : Thursday September 16 08:23:35 EDT 2004
Loaded : 6/12/21 20:46:28

Copyright(C) 1972-2004 Nortel Networks. All Rights Reserved.
VxWorks 5.2
Copyright(C) 1984-1997 Wind River Systems, Inc. All Rights Reserved.
Use of the above software subject to terms of a license agreement.
U.S. Government users subject to "Restricted Rights" under FAR & DFAR.

******************************************
Media Gateway/IP Expansion Cabinet Restart
******************************************

Initialize Network Interface.
Network Interface is up.
Host : CSE_3_CAB_1
IP Address : 47.11.197.67
Sub-netmask : 255.255.255.0

Executing startup script "c:/p/etc/startupc".
# EDITION AK01, SL1LIB DAM.1439 (99/05/19 18:05:20) -- CLOSED
# Empty startup file for use in the field.
cd "c:/p/etc"
value = 0 = 0x0

Done executing startup script "c:/p/etc/startupc".

Loading retained patch from "c:/u/patch/p12996_2.ssc"

Loading retained patch from "c:/u/patch/p17045_2.ssc"

Loading retained patch from "c:/u/patch/p17353_1.ssc"

Loading retained patch from "c:/u/patch/p18139_1.ssc"

Loading retained patch from "c:/u/patch/p18238_1.ssc"

Loading retained patch from "c:/u/patch/p18557_1.ssc"

Loading retained patch from "c:/u/patch/p18830_3.ssc"

Loading retained patch from "c:/u/patch/p18879_2.ssc"

Loading retained patch from "c:/u/patch/p18949_1.ssc"

Loading retained patch from "c:/u/patch/p19045_2.ssc"

Loading retained patch from "c:/u/patch/p19051_1.ssc"

Loading retained patch from "c:/u/patch/p19073_1.ssc"

Loading retained patch from "c:/u/patch/p19123_1.ssc"

Loading retained patch from "c:/u/patch/p19155_1.ssc"

Loading retained patch from "c:/u/patch/p19169_1.ssc"

Loading retained patch from "c:/u/patch/p19172_2.ssc"

Loading retained patch from "c:/u/patch/p19220_1.ssc"

Loading retained patch from "c:/u/patch/p19258_2.ssc"

Loading retained patch from "c:/u/patch/p19259_1.ssc"

Loading retained patch from "c:/u/patch/p19271_1.ssc"

Loading retained patch from "c:/u/patch/p19273_3.ssc"

Loading retained patch from "c:/u/patch/p19277_2.ssc"

Loading retained patch from "c:/u/patch/p19296_1.ssc"

Loading retained patch from "c:/u/patch/p19297_1.ssc"

Loading retained patch from "c:/u/patch/p19302_1.ssc"

Loading retained patch from "c:/u/patch/p19308_1.ssc"

Loading retained patch from "c:/u/patch/p19315_2.ssc"

Loading retained patch from "c:/u/patch/p19319_1.ssc"

Loading retained patch from "c:/u/patch/p19334_1.ssc"

Loading retained patch from "c:/u/patch/p19362_2.ssc"

Loading retained patch from "c:/u/patch/p19364_2.ssc"

Loading retained patch from "c:/u/patch/p19367_1.ssc"

Loading retained patch from "c:/u/patch/p19374_2.ssc"

Loading retained patch from "c:/u/patch/p19380_1.ssc"

Loading retained patch from "c:/u/patch/p19381_1.ssc"

Loading retained patch from "c:/u/patch/p19383_1.ssc"

Loading retained patch from "c:/u/patch/p19390_1.ssc"

Loading retained patch from "c:/u/patch/p19391_1.ssc"

Loading retained patch from "c:/u/patch/p19398_1.ssc"

Loading retained patch from "c:/u/patch/p19402_1.ssc"

Loading retained patch from "c:/u/patch/p19403_2.ssc"

Loading retained patch from "c:/u/patch/p19407_1.ssc"

Loading retained patch from "c:/u/patch/p19411_1.ssc"

Loading retained patch from "c:/u/patch/p19451_1.ssc"

Loading retained patch from "c:/u/patch/p19452_1.ssc"

Loading retained patch from "c:/u/patch/p19510_3.ssc"

Loading retained patch from "c:/u/patch/p19517_1.ssc"

Loading retained patch from "c:/u/patch/p19523_1.ssc"

Loading retained patch from "c:/u/patch/p19534_2.ssc"

Loading retained patch from "c:/u/patch/p19553_2.ssc"

Loading retained patch from "c:/u/patch/p19556_1.ssc"

Loading retained patch from "c:/u/patch/p19559_1.ssc"

Loading retained patch from "c:/u/patch/p19591_1.ssc"

Loading retained patch from "c:/u/patch/p19609_1.ssc"

Loading retained patch from "c:/u/patch/p19616_1.ssc"

Loading retained patch from "c:/u/patch/p19729_2.ssc"

Loading retained patch from "c:/u/patch/p19797_1.ssc"

Loading retained patch from "c:/u/patch/p19810_1.ssc"

Loading retained patch from "c:/u/patch/p19848_1.ssc"

Loading retained patch from "c:/u/patch/p19901_2.ssc"

Loading retained patch from "c:/u/patch/p19939_1.ssc"
Activating patch, handle = 40
Patch 40 has been activated successfully.
ipFpgaDbStartup - DB port to use = 2
Activating patch, handle = 0
Patch 0 has been activated successfully.
Activating patch, handle = 1
Patch 1 has been activated successfully.
Activating patch, handle = 2
Patch 2 has been activated successfully.
Activating patch, handle = 3
Patch 3 has been activated successfully.
Activating patch, handle = 4
Patch 4 has been activated successfully.
Activating patch, handle = 5
Patch 5 has been activated successfully.
Activating patch, handle = 6
Patch 6 has been activated successfully.
Activating patch, handle = 7
Patch 7 has been activated successfully.
Activating patch, handle = 8
Patch 8 has been activated successfully.
Activating patch, handle = 9
Patch 9 has been activated successfully.
Activating patch, handle = 10
Patch 10 has been activated successfully.
Activating patch, handle = 11
Patch 11 has been activated successfully.
Activating patch, handle = 12
Patch 12 has been activated successfully.
Activating patch, handle = 13
Patch 13 has been activated successfully.
Activating patch, handle = 14
Patch 14 has been activated successfully.
Activating patch, handle = 15
Patch 15 has been activated successfully.
Activating patch, handle = 16
Patch 16 has been activated successfully.
Activating patch, handle = 17
Patch 17 has been activated successfully.
Activating patch, handle = 18
Patch 18 has been activated successfully.
Activating patch, handle = 19
Patch 19 has been activated successfully.
Activating patch, handle = 20
Patch 20 has been activated successfully.
Activating patch, handle = 21
Patch 21 has been activated successfully.
Activating patch, handle = 22
Patch 22 has been activated successfully.
Activating patch, handle = 23
Patch 23 has been activated successfully.
Activating patch, handle = 24
Patch 24 has been activated successfully.
Activating patch, handle = 25
Patch 25 has been activated successfully.
Activating patch, handle = 26
Patch 26 has been activated successfully.
Activating patch, handle = 27
Patch 27 has been activated successfully.
Activating patch, handle = 28
Patch 28 has been activated successfully.
Activating patch, handle = 29
Patch 29 has been activated successfully.
Activating patch, handle = 30
Patch 30 has been activated successfully.
Activating patch, handle = 31
Patch 31 has been activated successfully.
Activating patch, handle = 32
Patch 32 has been activated successfully.
Activating patch, handle = 33
Patch 33 has been activated successfully.
Activating patch, handle = 34
Patch 34 has been activated successfully.
Activating patch, handle = 35
Patch 35 has been activated successfully.
Activating patch, handle = 36
Patch 36 has been activated successfully.
Activating patch, handle = 37
Patch 37 has been activated successfully.
Activating patch, handle = 38
Patch 38 has been activated successfully.
Activating patch, handle = 39
Patch 39 has been activated successfully.
Activating patch, handle = 41
Patch 41 has been activated successfully.
Activating patch, handle = 42
Patch 42 has been activated successfully.
Activating patch, handle = 43
Patch 43 has been activated successfully.
Activating patch, handle = 44
Patch 44 has been activated successfully.
Activating patch, handle = 45
Patch 45 has been activated successfully.
Activating patch, handle = 46
Patch 46 has been activated successfully.
Activating patch, handle = 47
Patch 47 has been activated successfully.
Activating patch, handle = 48
Patch 48 has been activated successfully.
Activating patch, handle = 49
Patch 49 has been activated successfully.
Activating patch, handle = 50
Patch 50 has been activated successfully.
Activating patch, handle = 51
Patch 51 has been activated successfully.
Activating patch, handle = 52
Patch 52 has been activated successfully.
Activating patch, handle = 53
Patch 53 has been activated successfully.
Activating patch, handle = 54
Patch 54 has been activated successfully.
Activating patch, handle = 55
Patch 55 has been activated successfully.
Activating patch, handle = 56
Patch 56 has been activated successfully.
Activating patch, handle = 57
Patch 57 has been activated successfully.
Activating patch, handle = 58
Patch 58 has been activated successfully.
Activating patch, handle = 59
Patch 59 has been activated successfully.
Activating patch, handle = 60
Patch 60 has been activated successfully.
0x206e3034 (tRptD): (6/12/21 20:47:03.181) COM0001 Ethernet driver: unit 0 is being restarted
0x206e3034 (tRptD): (6/12/21 20:47:03.182) COM0001 Ethernet driver: unit 0 is being restarted
0x206e3034 (tRptD): (6/12/21 20:47:03.341) COM0001 Ethernet driver: unit 0 is being restarted
0x206e3034 (tRptD): (6/12/21 20:47:03.501) COM0001 Ethernet driver: unit 0 is being restarted
0x206e3034 (tRptD): (6/12/21 20:47:04.661) COM0001 Ethernet driver: unit 0 is being restarted
0x206e3034 (tRptD): (6/12/21 20:47:04.821) COM0001 Ethernet driver: unit 0 is being restarted
0x206e3034 (tRptD): (6/12/21 20:47:04.981) COM0001 Ethernet driver: unit 0 is being restarted
0x206e3034 (tRptD): (6/12/21 20:47:04.166) SRPT730 OS 0: Cold Start
Release: x210400t
Created: Thursday September 16 08:23:35 EDT 2004
0x206e3034 (tRptD): (6/12/21 20:47:36.904) SRPT1026 STARTUP: IP daughter board D/B 2 not installed.
 
It look to me that you have been given a Media Cabinet expansion CPU at release 4.0.

However, you have a "gold" dongle fitted that is 20006289. Check that you have a silver dongle on the CPU card with those numbers on it.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
Hi Firebird. Yes the number on the silver dongle matches.
 
Awesome. Can you tell me what software I need to download? I dont know how to read the version number and match it up to what's on the Avaya site.
 
I doubt that you will find it on the Avaya site anymore.

Your best option is to download a copy from my FTP Server. As you have a gold dongle, your better off going to release 04.50 as long as your daughterboard supports it.

I'd try an FTP Client such as FileZilla FTP Client or contact me via the link below as there are different software versions for different regions.


Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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