Cs1000 cannot received H323 call 3

[Aerodesliza]

I can call from The CS1000 everywhere but when someone call me I received this error, Im using H323 trunk:

DCH 10 IMSG SETUP REF 00008181 CH 148 0 0 0 TOD 10:08:14
CALLED #:4603366 NUM PLAN: PRIVATE/RESERVED (LOC)

DCH 10 OMSG REL COMP REF 00008181 CH 148 0 0 0 TOD 10:08:14
CAUSE :UNASSIGNED NUMBER
DIAG: 171

what does it means?

 

[Aerodesliza]

Now Im receiving this:

DCH 10 IMSG SETUP REF 00008181 CH 148 0 0 0 TOD 14:51:06
CALLED #:4603366 NUM PLAN: NUM UNKNOWN/UNKNOWN (UNKNOWN)

DCH 10 OMSG REL COMP REF 00008181 CH 148 0 0 0 TOD 14:51:06
CAUSE :INCOMPLETE NUMBER
DIAG: 183


Please check this: Site 460

ld 21
REQ PRT
TYPE: TYPE NET_DATA
CUST 0
ERR4291 10 0 10 12

TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX
AC2 LOC
FNP YES
ISDN YES
VPNI 0
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC 460
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
TIDM NO
DASC
ROPT NRO
DITI NO
TRNX NO
EXTT NO
FTOP FRES
APAD 0 0
VNR NO
NIT 8
NAS_ATCL YES
NAS_ACTV NO
FOPT 14
CNDN
CNAT
PCAT
CNIP YES
DMWM NO
MWNS NO
CNTC
NATC
INTC


HLOC
====
ld 90
REQ prt
CUST 0
FEAT net
TRAN ac2
TYPE hloc

HLOC 460

HLOC 460
DMI 10


DMI
===

DMI 10
DEL 3
ISPN NO
CTYP LOC

what am I missing?

 

[mjclothier]

In the RDB is INAC=YES?

 

[Aerodesliza]

it is set to YES.

 

[Aerodesliza]

I realized I was using Public network in the BCM, but now Im receiving this:

DCH 10 IMSG SETUP REF 00008181 CH 148 0 0 0 TOD 18:12:00
CALLED #:4603366 NUM PLAN: PRIVATE/RESERVED (LOC)

DCH 10 OMSG REL COMP REF 00008181 CH 148 0 0 0 TOD 18:12:00
CAUSE :SWED EQIP CONGESTION
DIAG: 171

evereytime is worst

 

[fritzthecat]

Hello Aerodesliza,

I had a smiliar problem, the route cause was a different payload size in the VGW and IP Phone codec profile.
Look at "Voice payload size" this needs to be equal on every site
The defaults on older releases of BCM and SRG where different then at CS1K

 

[Aerodesliza]

The weird thing is that I can call to some extension like 3345,3350 and not to 3340 and 3370, maybe is some range extension I have to change.

 

[Aerodesliza]

any idea?

 

[danlwh]

Check your routing entries in the NRS and make sure 3340 and 3370 are in the endpoint that you are trying to call.

 

[Aerodesliza]

Im using location = 450 therefore 3340 and 3370 are DN.

Routing entrie = 450 --> UDP

LD 90
NET
AC2
HLOC 450 --> Location
DMI 10

DMI 10
DEL 3 --> the location is deleted, just the DN is left
ISPN NO
CTYP LOC

TYPE NET_DATA
OPT RTD
AC1 INTL NPA SPN NXX
AC2 LOC
HLOC 450 --> Location

what's wrong? Need help !!!

 

[danlwh]

Do you have a signaling server?

 

[Aerodesliza]

yes, I do

 

[RossV]

Are the sites calling you BCM's or other CSE's? If they're BCM's the routing entries for private and public entries have to be set up. When BCM's call you on the private network they shouldn't be stripping any digits. I would check what their routing entry says for dialing 3A, where it's sent and how many if any digits are stripped.

 

[Aerodesliza]

I tried calling from a different BCM to CS1K and works fine, maybe I have something missing in the first BCM I DON'T KNOW WHAT because is the same set up.

Thanks everyone

 

[AvayaBlueEngineer]

SWED Equip congestion is a possible NCOS issue. The inbound trunks do not have a high enough class to route through.