My GM wants all calls to his personal extension 1102 to route to the attendant if he doesn't answer in three rings.
Done.
If the attendant doesn't answer, then it goes to the VM for 1102.
Done.
If the attendant *does* answer, and the caller wants the GM's VM, the attendant needs a way to send the caller directly to it.
Not done.
I have a hunt group set to an auto-attd in Audix, and this works for all personal extension by using the transfer function. The attendant console doesn't have a transfer function though.
I've read a lot about programming a button to autodial a feature access code, and I have that code, but I can't see how to get that button onto the attendant console. I tried using and autodial with the FAC in the dial field, but it didn't work.
It's a definity G3V9i.
When that starts working, I have to do the same thing on our other system which is a R012x.
Any suggestions?
Done.
If the attendant doesn't answer, then it goes to the VM for 1102.
Done.
If the attendant *does* answer, and the caller wants the GM's VM, the attendant needs a way to send the caller directly to it.
Not done.
I have a hunt group set to an auto-attd in Audix, and this works for all personal extension by using the transfer function. The attendant console doesn't have a transfer function though.
I've read a lot about programming a button to autodial a feature access code, and I have that code, but I can't see how to get that button onto the attendant console. I tried using and autodial with the FAC in the dial field, but it didn't work.
It's a definity G3V9i.
When that starts working, I have to do the same thing on our other system which is a R012x.
Any suggestions?