Hi,
I have 3 Extensions in the Reception 556,557,558. when some dials 0, it comes to a VDN and routs to Extn 556. i have crated a coverage path 10 with Point1>557>2Rings, Point2>558>2Rings, Point3>556>2Rings, Point4>557>2Rings, Point5>558. i assigned CoveragePath 10 to Extn 556. when i call extn 556, after 2 rings call goes to 557 and then to 558. then , it does not go back to 556 but it keeps ringing on 558 only.
any solution to loop it.
Regards,
Jerom
I have 3 Extensions in the Reception 556,557,558. when some dials 0, it comes to a VDN and routs to Extn 556. i have crated a coverage path 10 with Point1>557>2Rings, Point2>558>2Rings, Point3>556>2Rings, Point4>557>2Rings, Point5>558. i assigned CoveragePath 10 to Extn 556. when i call extn 556, after 2 rings call goes to 557 and then to 558. then , it does not go back to 556 but it keeps ringing on 558 only.
any solution to loop it.
Regards,
Jerom