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Cover path ring time not working

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BristolD

Vendor
Jul 27, 2015
62
GB
I have an issue with the cover path ring time. No matter what I set it too in point 1 it still rings 4 times on point one and moves to point 2 ? I need it to ring 6 times.

display trunk-group 1 Page 3 of 10
INCOMING CALL HANDLING TREATMENT
Service/ Called Called Del Insert Per Call Night
Feature Len Number CPN/BN Serv
public-ntwrk 6 290441 6 145 none 145



display station 145 Page 1 of 3
STATION

Extension: 145 Lock Messages? n BCC: 0
Type: 2500 Security Code: TN: 1
Port: X Coverage Path 1: 5 COR: 1
Name: Main Incomming Coverage Path 2: COS: 1
Hunt-to Station: Tests? y

STATION OPTIONS
Loss Group: 1 Message Waiting Indicator: none
Off Premises Station? n





Remote Office Phone? n






display coverage path 5
COVERAGE PATH

Coverage Path Number: 5
Hunt after Coverage? n
Next Path Number: Linkage

COVERAGE CRITERIA

Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y Number of Rings: 1
All? y y
DND/SAC/Goto Cover? y y

COVERAGE POINTS

Terminate to Coverage Pts. with Bridged Appearances? n

Point1: c3 Rng: 8 Point2: h24 Rng: Point3:
Point4: Point5: Point6:


display coverage answer-group 3
COVERAGE ANSWER GROUP

Group Number: 3
Group Name: INCOMING CALL

GROUP MEMBER ASSIGNMENTS

Ext Name (first 26 characters) Ext Name (first 26 characters)
1: 446 Front Desk 1 5:
2: 427 Front Desk 2 6:
3: 7:
4: 8:












display hunt-group 24 Page 1 of 10
HUNT GROUP

Group Number: 24 ACD? n
Group Name: Audix Queue? y
Group Extension: 444 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 1 MM Early Answer? n
Security Code:
ISDN Caller Display:

Queue Limit: unlimited
Calls Warning Threshold: Port:
Time Warning Threshold: Port:



display station 427 Page 1 of 4
STATION

Extension: 427 Lock Messages? n BCC: 0
Type: 6408D+ Security Code: TN: 1
Port: 01A0306 Coverage Path 1: COR: 1
Name: Front Desk 2 Coverage Path 2: COS: 0
Hunt-to Station:

STATION OPTIONS
Loss Group: 2 Personalized Ringing Pattern: 1
Data Module? n Message Lamp Ext: 145
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english

Media Complex Ext:
IP SoftPhone? n
Remote Office Phone? n









display station 446 Page 1 of 4
STATION

Extension: 446 Lock Messages? n BCC: 0
Type: 6408D+ Security Code: TN: 1
Port: 01A0303 Coverage Path 1: COR: 1
Name: Front Desk 1 Coverage Path 2: COS: 0
Hunt-to Station:

STATION OPTIONS
Loss Group: 2 Personalized Ringing Pattern: 1
Data Module? n Message Lamp Ext: 145
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english

Media Complex Ext:
IP SoftPhone? n
Remote Office Phone? n
 
Leave send all as N, N and let the call follow the no answer after 1 ring. this worked for me.
 
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