core status is HSPDOWN

[mrmhar]

Hi everybody

i got this error yesterday

.STAT CPU

cp 1 16 PASS -- ENBL

SPLIT HSPDOWN
DISK STATE = SPLIT
HEALTH = 26
VERSION = Jul 28 2005, 04:14:02
Side = 1, DRAM SIZE = 512 MBytes


cp 0 16 PASS -- STDBY

SPLIT HSPDOWN
DISK STATE = SPLIT
HEALTH = 0
VERSION = Jul 28 2005, 04:14:02
Side = 0, DRAM SIZE = 512 MBytes


i don't know what i have to do regarding this error, the problem is after sometime the status of CPU 0 give DSBL NOT RESPONDING

please help me i don't understand what's going on

 

[mjclothier]

Core-0 is down hard.
Connect a terminal to core-0 and reboot.
The reboot may restore core-0, having the terminal connected will allow you to see if it is booting.

Is this a CPP-IV or CPP processor?
If you are not sure, CPP-IV use flash cards, CPP us floppy disks.

If this is a CPP-IV you may need to reseat it.

 

[mrmhar]

it's CPP-IV, and i will try to connect it with terminal connection

 

[johnpoole]

i beg to differ.. both cores are up.. hosptality is down.. which is noraml unless your a hotel running hosp softaware.. if that is the case, no one can check in

john poole
bellsouth business
columbia,sc

 

[johnpoole]

with core 0 in standby, it will not talk to a term.. to get both cores to talk you would need to split the cores.. not recogmended unless your doing an upgrade

john poole
bellsouth business
columbia,sc

 

[mjclothier]

The cores already show they are SPLIT, if that is the case you should be able to log into the off line core.
I have a feeling it will be un-responsive

HSPDOWN refers to the High Speed Pipe (LAN-2) connection on the CPP-IV cards.

Also note that Core-0 has a Health=0.

Core-0 is down.


Good STAT CPU:
.stat cpu

cp 1 16 PASS -- ENBL

TRUE REDUNDANT
DISK STATE = REDUNDANT
HEALTH = 36
VERSION = Jul 28 2005, 04:14:02
Side = 1, DRAM SIZE = 512 MBytes


cp 0 16 PASS -- STDBY

TRUE REDUNDANT
DISK STATE = REDUNDANT
HEALTH = 36
VERSION = Jul 28 2005, 04:14:02
Side = 0, DRAM SIZE = 512 MBytes

.