Copying a CDN

[mlpress]

Hello All
Sorry my memory is shot and I can't remember if it's possible to copy a CDN from an existing CDN. What I'm trying to do is have a CDN point ot voicemail in call pilot. I realise I can create a CDN in LD 23.
and that I can even prt in LD 20. But there seems to be one step I'm missing.
thanks to all in advance for your help on this
Kind Regards
Mark

 

[mlpress]

Update also is there a way to know if I've reached the limit of CDNs I can use?
Thanks for help on this as well

 

[Gigaic]

You cannot directly copy a CDN as you do with phones. Print the CDN you want to copy (LD 23, req PRT, type CDN, cust #, cdn CDN#, ...) and capture the printout into a text editor. Create a new CDN (LD 23, req NEW, type CDN, cust #, cdn CDN#, ...)using the copied parameters as a guide.

Hope it helps.

Gigaic

 

[mlpress]

Hello
I wanted to copy a CDN but it still doesn't work. So here is the exact problem I'm trying to overcome. Essentially we have a DDI mapped to a CDN. That CDN should go directly to voicemail menus but instead it is going to a default ACD queue however when I try to make the DFDN the voicemail I get a SCH code. Any ideas on how to accoplish this?
Many thanks for your help in advance
Mark

 

[johnpoole]

out the cdn, add it back as a acd,

new
acd
maxp 1
ncfw xxxx (mail)



john poole
bellsouth business
columbia,sc

 

[mlpress]

John
Thanks for your help I'll give it a shot
Kind regards
Mark