jjohnston20
Technical User
I have a phone that I want to add to an ACD group. I can't because its set as a Key System type. I went into Multi line set group assignment, but when I change Group type from Key System, to Single Line I get the following message.
Cannot Change from group to single line or threshold alert.
How do I convert this line?
Cannot Change from group to single line or threshold alert.
How do I convert this line?