Controlling the outgoing caller id on PRI

[kaphein]

Does anyone know where (or if it can be done) to set the outgoing Caller ID _name_ on a PRI? The service provider says they will, by default, allow our system to specify the name to be displayed for outgoing callerID.

Thanks in advance for any input!

 

[SuperJenks]

According to Catalyst Tech Support, the IPO can not control the caller ID name. Only digits can be manipulated. The service provider has full control over the name function.

 

[Telecomboy]

SuperJenks is right. IP Office cannot control name, only number. Any name manipulation must be done through service provider.

 

[mytelecoms]

As the guys have said, IP Office only allows you to send digits. To control these digits, if you don't know already, simply amend your dial out shortcode as follows:

To use 9 to dial out...

SC 9N
TN ns01015555555 (your outgoing CLI)
FT Dial

For free dialing...

SC ?
TN .s01015555555
FT Dial

The outgoing CLI needs to be in your DDI range. You can use this shortcode on a user basis to send user specific CLI.

You can then tell your service provider what number you are sending and they can create a name entry to match your outgoing CLI digits.