Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Connect Me Voice SIP trunk with IP Office

Status
Not open for further replies.
jayjr1105

jayjr1105

IS-IT--Management
Jan 14, 2014
619
US
Struggling with getting a SIP trunk setup from a new provider Connect Me Voice. IPO ver 11, embedded VM.

I've tried so many variations of setting it up but still seeing Trunk out of Service from System Status.

Anyone have a good template or KB for using this provider?
 
Sort by date Sort by votes
Just getting the trunk to connect really.

Basically the provider gave me username, password, and domain and said good luck. I've only dabbled with SIP on the IP Office.
 
Upvote 0 Downvote
I have this setup in our lab here with just public DNS. Registrar just goes in the ITSP Proxy Address line right?

I have credentials setup then a SIP URI setup with those credentials.

Not sure if I have the right filter enabled on monitor but here's some SIP error.
Untitled_g4i7re.png
 
Upvote 0 Downvote
I'm so close. Got the trunk to connect but still can't make incoming or outgoing calls. I have the ARS setup to use line 17 for outgoing call route.

I feel like I'm doing something wrong with the SIP URI.

Screenshot_48_m2tdjx.jpg
 
Upvote 0 Downvote
Upvote 0 Downvote
A good start point is always to look into the INVITE message of an incoming call. It gives you many hints how the numbers are formatted (national, international, regional), what info contains the FROM and further headers like P-Preferred or P-Asserted.

Need some help with IP Office? IP Office SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
 
Upvote 0 Downvote
Nevermind, so it shows 'In service' in SS but still not registered if you tab over.

And after some tweaking, the registration tap disappeared. WTH.
 
Upvote 0 Downvote
Upvote 0 Downvote
So ITSP Proxy Address needed to be in IP form and not the whole domain URL. Thanks for the guidance.
 
Upvote 0 Downvote
Yes, sorry I didn't make that clear. It's working perfectly now. Still scratching my head on some other things like caller ID. It appears that if I use the sXXXXXXXX trick in the ARS it controls the main caller ID. I thought that if I set the User's SIP number it would use that but it wasn't working.
 
Upvote 0 Downvote
That depends on the URI settings. If you set the URI to Auto the short code values (sXXXXXXXXXX) is used. If you want to use the user's SIP tab values you have to set the URI to use 'Internal Data'.

Need some help with IP Office? IP Office SIP trunk configuration: CLI based cale blocking: SCN fallback over PSTN:
 
Upvote 0 Downvote
Also if you want to display the DDI associated to an extension on outgoing calls, just send the call to the AUTO URI with no number formatting and it will work like it does with ISDN (ie your incoming number becomes your outgoing CLI)

| ACSS SME |
 
Upvote 0 Downvote
Yes we use that here in our office where if you dial 8 for outside line instead of 9 you send out your DID from the ICR instead of the sXXXXXXX in ARS
 
Upvote 0 Downvote
So what would I modify here for caller ID settings?
Screenshot_1_dj8eku.jpg
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

chavz7796
  • Question
Twilio SIP trunk setup on Avaya IP Office 9.0
Replies
3
Views
302
sizbut
sizbut
S
  • Locked
  • Question
SIP Trunk configuration with STC
Replies
10
Views
757
derfloh
derfloh
a.kasuri
  • Locked
  • Question
AVAYA IP OFFICE SIP TRUNK OVER TLS SRTP, SEND and LISTEN PORTS
Replies
1
Views
297
a.kasuri
a.kasuri
telfire
  • Locked
  • Question
IPO R11.1.3 with Flowroute SIP Trunk - multiple registrations 1
Replies
10
Views
543
derfloh
derfloh
Diya Freahat
  • Locked
  • Question
SIP trunk - no audio
Replies
9
Views
671
derfloh
derfloh

Part and Inventory Search

Sponsor

Back
Top