Conference Meet Me Report

[jfcrescenzo]

Hi all,
Are there any reports or anything for the Conference Meet Me part of IP Office?
We have XIMA Chronicall to report for the phone system but do not see anything for conference meet me.
This may not be something that is a direct IPO question, but would assume you guys would know or at least point me in the correct direction.

Thanks

 

[tlpeter]

It has a voicemail report so perhaps you can try to find that.

BAZINGA!

I'm not insane, my mother had me tested!

 

[jfcrescenzo]

Thanks for replying.
Are you saying Chronicall has a voicemail report? I do not see it listed in my available reports

 

[Gunnaro]

I'd try this, perhaps it solves your issue..

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[jfcrescenzo]

Ha thanks, yes I did see that it doesn't really tell you anything.
I think this is when you conf someone in, ex. Guy A calls in, Guy B picks up. and then Guy B calls Guy C and presses Conf on his phone so the 3 of them are on the call.

I don't think it is for the conference bridge/meet me option.

 

[Gunnaro]

Alright, then how about this then?

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[jfcrescenzo]

Thanks Gunnar-
Is there a way to add reports?

These are the only one I have listed:

My available reports looks a little different. I don't have a tree structure like you do.

 

[jfcrescenzo]

Not sure why the images didn't load:

http://screencast.com/t/nU0fEz4kn

http://screencast.com/t/Az7UvrGkqmc

 

[Gunnaro]

You need legacy reports. So if you don't have them, you need to start from scratch with an older version of Xima (don't remmember rel.number, but older than July 2013).
Take a backup of your database, install over, claim the legacy report when upgrading to the current release.

...Or you could go down on your knees and beg Xima to build a special report for you. For a fee, I bet you'll be out of your misery.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[jfcrescenzo]

Great thanks.
That sounds like fun, not really

 

[Gunnaro]

Oh, it's pretty much like a wedding proposal...
Down on your knee, pop the question, Get a YES....and then they take your money

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[jfcrescenzo]

LOL thanks for that.
Also we are on a pretty old version, 3.4(3), so I don't know if that is old enough or not but looks like it came out in Jan 2013.
Being that it is an old version, would be able able to install the newest update and select legacy report during the new version install?
I didn't run through the install yet, didn't want to do it unless it was going to help me with anything.

 

[jfcrescenzo]

I was able to get the Legacy Reports, however the total time in Voicemail which Conference selected doesn't seem to do the trick.

 

[Gunnaro]

Then you could ask Xima to give you a trial license for Custom Reports, see if you can make an Event report that satisfies your needs.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[jfcrescenzo]

Great thanks.
I do have a ticket/email open with them so I will see what happens with that and ask them.
Thanks.

 

[Gunnaro]

You are most welcome!

I'm sure they'll figure it out.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem