OK - bit of a complex scenario but let see if you pros can find a solution to this one...
I have a pretty good VM Pro module which now prompts a caller for a PIN, checks it against a database, and then transfers to "6001" which is a short code, not a user or extension, for conference meet me, with telephone number 6001.
This works great, so I built a few more. The issue is, our company has grown large enough to where the PRI is getting used up with all the inbound and outbound calls. Adding more conference bridges to the mix will only use up the line further.
so..
I have 5 sites working nicely in an SCN, most of which have their own PRI's. On an inbound call route, I point the destination to a VM Pro module for a new conference bridge. Only problem is, VM Pro only seems to reference short codes to the IPO that it's directly attached to. (All other IPO's have centralized VM as the voicemail option)
I'd like the VM Pro to be able to transfer a caller to a conference meet me short code based off another IPO.
Anyone see a solution for this?
I have a pretty good VM Pro module which now prompts a caller for a PIN, checks it against a database, and then transfers to "6001" which is a short code, not a user or extension, for conference meet me, with telephone number 6001.
This works great, so I built a few more. The issue is, our company has grown large enough to where the PRI is getting used up with all the inbound and outbound calls. Adding more conference bridges to the mix will only use up the line further.
so..
I have 5 sites working nicely in an SCN, most of which have their own PRI's. On an inbound call route, I point the destination to a VM Pro module for a new conference bridge. Only problem is, VM Pro only seems to reference short codes to the IPO that it's directly attached to. (All other IPO's have centralized VM as the voicemail option)
I'd like the VM Pro to be able to transfer a caller to a conference meet me short code based off another IPO.
Anyone see a solution for this?