PurpleShirt
Systems Engineer
Hello Everyone,
I'd like to combine the functions of a coverage path and a coverage time-of-day with internal and external calls. The coverage path should only apply to internal calls and the coverage path only to external calls. The reason for this is, that customers shouldn't be able to call us after opening hours, but the coworkers should be able to phone among themselves.
I have tried to create a coverage path only for internal calls and two for external calls. Then I add the coverage path and coverage time of day to the station. This however doesn't work. It will ignore the coverage-path that is set on coverage path 2. The call rings constantly without covering to the coverage point. Does anyone know what the problem could be?
I'd like to combine the functions of a coverage path and a coverage time-of-day with internal and external calls. The coverage path should only apply to internal calls and the coverage path only to external calls. The reason for this is, that customers shouldn't be able to call us after opening hours, but the coworkers should be able to phone among themselves.
I have tried to create a coverage path only for internal calls and two for external calls. Then I add the coverage path and coverage time of day to the station. This however doesn't work. It will ignore the coverage-path that is set on coverage path 2. The call rings constantly without covering to the coverage point. Does anyone know what the problem could be?