CM6 Trunk Dialing plan

[RyanEOD]

Greetings all,

I have a newly installed CM6 set up in my test lab and I am trying to get something working. I have a SIP trunk coming off the CORE going to a local computer device. I am able to dial the number (4298) I have routing down that trunk internally from the CM6. But, when I try to call from an external phone, that goes down a SIP trunk through the Session Manager, I get a 404 Not Found back from the Session Manager IP address. Any thoughts here? I looked around in my dialing patterns on the SMGR and it appears that these 4 digit range should work. I do have a test phone that is 4200 that works using one-x calling from externally. But the trunk that I assigned 4298 to doesn't.

Thanks!

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[RyanEOD]

Well, I figured out part of it. I went into SM and under User Management made up some dummy information for a user and assigned them the 4 digit number of 4298. Now, when I call 4298 from an external phone it is passed through SM to the core and then out the trunk to the device I am using. Now, I am just trying to get that device to be able to dial out. So basically the reverse of that. Either back through the core to a one-x phone off the same CM6, or to an extension that is external. Hummmm . . .

I'll keep trying and update this thread if I figure it out on my own!

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[kyle555]

SM really cares about the domain you dialed from. You can also apply default domains for certain ports in SM if whatever you're using to call isn't calling 4298@domain but 4298@ip

 

[RyanEOD]

Thanks Kyle!

I got inbound working I am now trying to get outbound working, so 4298@domain.com is coming into the core, but can't call a one-x phone off the core or a number that routes out a SIP trunk to another switch. In tracing the SM I don't ever see the call ever make it to the SM so I know the core is stopping it. Any thoughts?

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[RyanEOD]

When I do a trace on the TAC here is the denial event I am getting no matter if it is a internal number or something that routes externally;

15:34:53 denial event 1166: Unassigned number D1=0xa023 D2=0x201

(I don't know if the D1 or D2 are numbers I can look up somewhere?)

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[kyle555]

you got inbound what working?

Your one-x phone is what? a sip phone?

Do you know the difference between SM trunks and SM sets that need an app sequence through CM?

 

[RyanEOD]

Kyle555,

I have inbound dialing from a SIP One-X phone through a CORE SIP trunk to an end device. I can't call from that end device back to the SIP one-x phone though. Also I have a SM SIP trunk out to an Asterisk switch. I can call from the Asterisk switch to the SIP One-X phone as well to the CORE SIP trunk to the end device. I can not call from the end device back through to the Asterisk switch. Make sense? I could do a drawing if it would help.

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[RyanEOD]

Man I feel like an idiot, I found the problem. If I dial the AAR FAC and THEN the extension I can call through to the numbers I was previously unable to. So, I see this setting - "ARS/AAR Dialing without FAC? N" under display system-parameters customer.... however I am trying to figure out how to change that to a Y. If anyone knows easily I'll take tips are keep digging.

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[RyanEOD]

Well I got that setting changed to Y, but I still have to dial the AAR FAC to call from the end device, back through the Core CM, then out to a SM SIP trunk to Asterisk. Any ideas on how to remove this.

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