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CM3.1 to 6.0

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wpetilli

Technical User
May 17, 2011
1,877
US
Does anyone know the procedure for going from a current clustered s8720/cm3.1 up to 6.0? Can you just get the new call servers staged and then do a provision pull of the 3.1 database and drop onto 6.0? Or does the 3.1 need to be upgraded to a certain rev and then the data taken off?
 
This should be a hardware change. The specific process will require the translations to be upgraded to 4.0.5 or 5.2.1 (for the S8720 it is to 5.2.1) prior to being migrated to the new servers. There are several caveats to the upgrade. Specifically there are items which may need to be altered in the translations before moving them to 6.0. I typically use the customer existing translations from the xln file and perform the migration off-line on spare servers. I prefer not to change the existing servers since I want a back out plan.
 
s8720 not supported @ CM6 - so new server hardware a must.

As above - you must perform a staged upgrade to 4.0.5 or 5.2.1 first, and then upgrade to 6. You won't need provision, you can just backup the XLN file and restore

See the support site for more info
 
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