CM 6.3 SAT access denied

[sabih1234]

Hello All,

I deployed 6.3 cm, i can ssh into it, but while trying to access SAT console i am getting access denied error.

I have enabled SAT access from SMI.

While checking firewall rules i see there is no rule defined for port 5022 ( SAT ).

Can anyone please let me know firewall command that will open SAT port?

Thank you in advance.

 

[AvayaTier3]

Can you access Linux bash? (ssh port 22)
What login are you using? (dadmin, joeblow)

from Linux CLI

id dadmin
id joeblow
sat
dsat
autosat

verify super-user and prof2 for dadmin
prof3:x:10003:craft,joeblow (require Pin: for SAT access)
prof18:x:10018:joeblow


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[sabih1234]

Hello,

Thank you for your response.

Can you access Linux bash? (ssh port 22)
Yes i can access ssh

What login are you using? (dadmin, joeblow)
dadmin
the initial login I used was craft/craft01, and later created dadmin user with admin privileges and selected super user and prof2.

Also i don't have auth file now, i have requested for it, do you think this might be causing this issue?

 

[AvayaTier3]

You are correct. You first need auth file and license file before access to SAT.
Also, any login must be using valid profile associated (prof18, prof25, ..) without one, ACCESS DENIED

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[sabih1234]

Hello,

Thank you for your response.

We have already installed license, waiting for auth file now.

Hopefully this will resolve this issue.

Will let you know.

 

[sabih1234]

Hello,

Auth resolved the issue.

Thank you for your help.