Bigdictimusprime
IS-IT--Management
Hello all!
I have been brought to you by being the only one trying to help somebody who administers the phone system at an office and they will not be transitioning to a new phone system for a bit so I feel bad for them. The clueless part is both myself and everyone involved. I was wondering if you might be able to provide some suggestions to help with the CS1000S software because it is getting this MatComm32 MFC crash whenever a change is transmitted.
The backstory is that this office did not have any kind of backup and the little machine that could finally died spectacularly however I was able to pull an image of the hard drive off and copy it to a nearly identical Pentium 4 system and boot right to Windows, but it has not worked right since... CallPilot, the user says, opens and that part is fine on a still running even older PC. The issue is OTM Navigator on this frankenpc. I thought of a reload or reinstallation, but we do not have any license information and that is where I get stuck trying to reinstall OTM. All these discs and no way to install... talk about frustrating. I was unable to virtualize the PC in the first place because of the dang blasted dongle but by the grace of somebody we got the image back up.... sooo close I just wish it would work as it did. Does the IP address of this machine have to be the same as the old one? One of two differences was the NIC so I lost IP addressing information from the old PC. If it had a static IP, we'd have to pull some wizardry to find out what the old IP was but if it has something to do with it, I will look into it.
Thanks for reading and any and all suggestions!
I have been brought to you by being the only one trying to help somebody who administers the phone system at an office and they will not be transitioning to a new phone system for a bit so I feel bad for them. The clueless part is both myself and everyone involved. I was wondering if you might be able to provide some suggestions to help with the CS1000S software because it is getting this MatComm32 MFC crash whenever a change is transmitted.
The backstory is that this office did not have any kind of backup and the little machine that could finally died spectacularly however I was able to pull an image of the hard drive off and copy it to a nearly identical Pentium 4 system and boot right to Windows, but it has not worked right since... CallPilot, the user says, opens and that part is fine on a still running even older PC. The issue is OTM Navigator on this frankenpc. I thought of a reload or reinstallation, but we do not have any license information and that is where I get stuck trying to reinstall OTM. All these discs and no way to install... talk about frustrating. I was unable to virtualize the PC in the first place because of the dang blasted dongle but by the grace of somebody we got the image back up.... sooo close I just wish it would work as it did. Does the IP address of this machine have to be the same as the old one? One of two differences was the NIC so I lost IP addressing information from the old PC. If it had a static IP, we'd have to pull some wizardry to find out what the old IP was but if it has something to do with it, I will look into it.
Thanks for reading and any and all suggestions!