Clients drop of Contivity

[mucca]

Hi All



Our customer is having some issues with VPN clients connecting to Contivity VPN routers.



“The issue that we are seeing is client connections dropping frequently and we have a mixture of version 4.65 and 6.01.120 clients. The Contivity VPN routers run version V06_05.175 .



I find that from the wireless my VPN connection drops more often compared to connecting directly to the ADSL router.”





Are there any know software issues?
Any Help Much appreciated

Mucca

 

[EclecticGroove]

how often is often? Is it consistent?

If it is a consistent drop (like say every hour), try and enable logging on the client.

I know it doesn't make much sense, but hey, it worked when I had the same issue with my users.

 

[vanraider81]

What type of wireless are you using?

I have seen this problem before when using some older "fat" aps (not using a centalized controller) and using WPA encryption for connectivity. The only way I could stay connected was having to drop down to using older WEP technology.

 

[curtismo]

By any chance do they have Novell clients on their PCs? I ran into an issue with a client setting that would cause the tunnel to drop after about a minute of use. I believe it had to do with SLP.