CLID in CDR on incoming calls

[telecom116]

Don't use CDR very often, but I'm trying to get CLID on incoming calls and it appears I am only getting the incoming trunk member number.

CDR has been set up for a while, and I thought I got CLID the last time I needed it (while using 25.40B; now on 4.5) Searched through previous posts and I do have the following reqested parameters:

CDR=YES on the route
CDMA in the COS for the set

LD 17
FCDR NEW
CLID YES

However, in LD 15 I don't have a CNI entry under the PORT entry:

CDR YES
IMPH NO
OMPH NO
AXID YES
TRCR YES
CDPR NO
ECDR YES
BDI NO
PORT 5
BCAP NO

 

[Reusser]

is the incoming trunk route PRI?

Do you get CLID on phone display?

Have you checked your raw data?

 

[telecom116]

Yes to all three.

PRI incoming from CO.

CLID is working properly

I'm capturing the raw data for further ad-hoc analysis.

Like I said before, I'm fairly sure I got CLID in the CDR output prior to the 4.5 upgrade.

 

[hawks]

What are you using for CDR reporting because I had some issue with a third party call accounting software that I was using. It worked fine before the upgrade but after the upgrade to 4.5 it would not read the raw date correctly. I had other things wrong than just clid though. Well now I use the OTM for call accounting and everything is working well. I was told that the raw records had an extra line now for the IP phones.

 

[telecom116]

No CDR software; I'm just grabbing the raw data ad-hoc in MS Hyperterm. Sort of wondering if this a bug in 4.5?

 

[hawks]

Not that I know of, I could get it in the Raw Data it's just that my software would not convert it for any reports.

 

[shailendra06]

Hi All

Can anyone tell me about CDR and what all configuration changes required to do in the PBX. also kindly tell me if i configured CDR port can i log in to the system.

Thanks in advance....

Regards
Shailendra06