CLID Description on outbound calls

[bmarino59]

Hi all,
I have new IPO 500 v2 installation. It has 3 analog and 1 T1 Pri 23B+D.

I created a system shortcode
9N
Dial
NSi7815551234
50:Main

I also created a shortcode for my extension
9N
Dial
NSi7815557878
50:Main

Is this correct? Also, will the CLID display the description?
For example, Bob Marino 7815557878
We are a nursing home, and the local Fire Dept, requested us to display location on the CLID. For example we provide analog service to some rooms, for example "201 D Unit"

Is this possible?

 

[derfloh]

What are the results of your tests?

 

[Westi]

You want to send the name along with the calls. (you call it location but it is really just a name)
That only works on DMS100 (NI-1) PRI's lines not on NI-2

Which type of PRI do you have?

Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[bmarino59]

Currently configured as NI-2.
We have the same pri's at two other locations with BCM's(which I am migrating to IPO) and they send location as well as number, and I am certain those lines are configured with NI-2 as was this location.

But I will double check. Thanks for the information.

 

[Westi]

BCM has mostly DMS and if they send the name then for sure.

If you want to test if your setup is NI-2 but your lines are DMS100 call in and look at the incoming caller ID in SSA. If it shows a ? in front of the number then it is a mismatch in the protocol and you actually have a DMS100 and can change it.

Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[bmarino59]

Just want to make sure, you are referring to System Status under Active Calls?

 

[Westi]

Yes SSA (system status application)

Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter