Hi,
One of our customers is currently experiencing a problem where the users hear a clicking noise when they lift the handsets. This problem is only experienced by users that are connected onto the IP expansion shelf. The main site contains an SSC card running rls 4.50W connected to the remote shelf via an IP expansion daughterboard. I thought the problem was on the link between the buildings but this is not the case as i experience the same problem when i tested the remote SSC card at the main site. Any ideas what might be the cause of this.
One of our customers is currently experiencing a problem where the users hear a clicking noise when they lift the handsets. This problem is only experienced by users that are connected onto the IP expansion shelf. The main site contains an SSC card running rls 4.50W connected to the remote shelf via an IP expansion daughterboard. I thought the problem was on the link between the buildings but this is not the case as i experience the same problem when i tested the remote SSC card at the main site. Any ideas what might be the cause of this.