Cisco IP Phone SPA504G with IP Office 500v2

[IPOfficeTim]

I saw an earlier thread with some help on this, but it was closed and it sounds like this phone will work with IP Office.

I got the 3rd party endpoint license so I could test to see if this phone will work with IP Office. We don't use SIP at the office, so I'm not sure if that's a requirement. I'm using IP Office 9

Is it still possible to use these phones? I've tried adding the extension inside Manager (tried without anything as well), and changing all the fields in the config utility for the phone, but still getting the Failed 403 message.

 

[Johan1234]

I've got it working with SPA504G.
Check you SIP registration settings, i guess it wil work then.

Johan W.
ACIS-SME
ACSS-SME
APSS-SME

 

[matsop]

Enable NAT on the cisco ip phone

 

[intrigrant]

Sell 'm on eBay and buy a decent phone designed for IP Office.

 

[Johan1234]

Agreed intrigrant, but for some testing it worked with me.

Johan W.
ACIS-SME
ACSS-SME
APSS-SME

 

[intrigrant]

It did for me too but nothing fancy and the users who are familiar with the phone expect more of it as only the basic as IP Office offers.

 

[Johan1234]

Call and be called, not much more. But it's enough for testing.

For the fancy stuff, we use Avaya phones

Johan W.
ACIS-SME
ACSS-SME
APSS-SME

 

[IPOfficeTim]

Thanks for letting me know it does in fact work. I'm still stuck on what it is I'm missing. Still getting the Failed 403 error.

For those who got it to work did you add the ext in Avaya Manager? I've left everything at default except for putting in the domain name.

NAT Mapping Enable: Yes NAT Keep Alive Enable: yes
Sip Port: 5060

Proxy: I have IP address of the IP Office V2 unit
Register: Yes Make call without reg: no, Ans Call Without Reg: no

Display Name: Ext #

User ID: Ext #

Password: 1234

Use Auth ID: yes

Auth ID: Test

Preferred Codec: G729a