Cisco Ip Phone 7942 and IP Office? 4

[HeathBCT]

Hello All,

Client has hundreds of these phones and wants to reuse them with the avaya Ip Office. We have IP office 500v2 9.0.
Cisco IP Phone 7942.

Phone is connected and just keeps saying 'registering' for around 10 minutes now.

Will these phones work? Is there a guide I can follow (I did the usual google search and searched the forums here, found nothing)

How can I get the Avaya Firmware in this phone?

Etc.

Any advice is greatly appreciated.

Thank you.

 

[HeathBCT]

Phone just said: Updating trust list ???? Hope that's a good sign..

 

[Okkie26]

1st: Do you have a 3rd Party IP Endpoint license in the IP Office?

2nd: Are you able to setup the IP details in the Cisco phone (IP address phone, IP office, mask, gateway)

3rd: You wont be able to put Avaya firmware in the Cicso phone, and I hope this will ever gonna work.

 

[HeathBCT]

1 - No 3rd party endpoint license - I am hesitant to purchase if this wont work. Maybe I have to get it first to find out?

2 - Yes I can reach setup such as network, gateway, etc

3 - So does this mean it won't work?


I don't really care either way just need to provide an answer to the powers that be. Is it worth it to invest in a 3rd party endpoint license just to test it out?


Thanks for your reply Okkie!

 

[intrigrant]

You need 3th party IP endpoint licenses, these are available as "try before buy 60 days for 5 extensions" free of charge.
The phones need SIP firmware, search on the Asterisk forums, they do a lot with them but these phones can also be used on a IP Office.

 

[Okkie26]

I have never done this phone, but did other SIP phones. ( Cisco ATA, Polycom Soundstation) and they did work.

It's hard to tell for me if it's worth the try. Thats up to the customer.

I don't know if there are trial licenses available for 3rd Party IP endpoint, but I'm sure Peter and Bas could tell...

 

[HeathBCT]

How do I get the try before you buy license? I guess I should hit up my reseller or can I get it on the avaya site?

 

[Okkie26]

Via the reseller.

 

[tlpeter]

Like intrigrant said already, there are trial license for almost everything.
But to be honest you will get phones that loose a lot of features by connecting them to an IPOffice.


BAZINGA!

I'm not insane, my mother had me tested!

 

[hostedphone]

you will need to load a sip image on the phone as they use skinny in default. Why bother though you will lose lots of features. if you are swapping a call manager out talk to a dealer and put the phones on a hosted platform and they will get all the features they need at a fraction of the cost

 

[HeathBCT]

The end users want to keep the cisco phones to save money... but if it is so difficult to program they will still lose in the end since they will get billed for my programming time.

If it takes only 20 or so mins to program it would still be worth it to them. But at this rate it looks like they could just buy the avaya phone for the same cost as me programming the ciscos... plus they will lose features it sounds like.

Ill look into that sip image and endpoint license.

Thanks all - I will update my findings.

 

[amriddle01]

If it takes only 20 or so mins to program it would still be worth it to them. But at this rate it looks like they could just buy the avaya phone for the same cost as me programming the ciscos... plus they will lose features it sounds like.

You hit the nail on the head

They will save hardly anything and lose all the most useful features, they will end up with the same feature set as an analogue phone, but because the phone hasn't changed they will expect more, they wont be happy and neither will you.....

 

[Okkie26]

Still I would love to try it at our demo system. But thats because I do have the 3rd Party IP endpoint license already

 

[HeathBCT]

LOL Love that pic! Almost emailed it to my boss but stopped short!

I asked them if they want to me to proceed for proof of concept we shall see what they say.

 

[intrigrant]

We have a customer who walked the same path with SNOM SIP phones he leftover from their previous hosted contract, now he is replacing them per five for 96xx phones.
The install was on a hourly basis as making the SNOM phones working on a IP Office took a lot of time and we could not make a estimation on that, it turned out to take 45 minutes per phone, just to make them talk properly with the IP Office, it cost him about 70 euro extra per phone.(35 phones) The Avaya phones are up and running within minutes after the upgrade of firmware, they have a proper network with VLANs and a solid DHCP server.
So the cheap option he has choosen turned out to be expensive as he have to buy new licenses and remain with the 3th party IP Phone licenses to be useless.

 

[HeathBCT]

Good insight intrigrant - I appreciate the feedback.

 

[intrigrant]

BTW, the pic has been taken at the factory which produces the Cisco phones, these are the ones not passed the quality test, sorry, it is true. Such a photo can be made from Avaya phones as well.

 

[tlpeter]

Intrigant, why didn't you use the 3rd party IP endpoint licences for the 96xx phones?
They are there already and can be used by normal endpoints.

BAZINGA!

I'm not insane, my mother had me tested!

 

[HeathBCT]

Since I have all you knowledgeable people on here at the moment, can you all clue me into what non-avaya phones you have successfully used on IP Office?

 

[amriddle01]

Those phones are used Intrigrant, they aren't failures of the production line lol