AustinAnnie
IS-IT--Management
I can not delete a users voice mailbox in Call Unity. I am getting "One or more users could not be deleted because they are referenced by other objects in the database. To clean up the references please save or review the User References Log File." as an error.
When I check the log file I got " The user has the following dependencies that are preventing deletion: Routing Rule -> XXX_InvestigatorFNA -> Send Call to"
I removed the user from the line group but still can not delete the voice mailbox. I checked the call handlers and caller inputs for this partition and can not find this DN in use anywhere else. Its like looking for a needle in a haystack. Its so wierd it wont even let me reset the mailbox's password.
Help!
Thank you,
Annie
When I check the log file I got " The user has the following dependencies that are preventing deletion: Routing Rule -> XXX_InvestigatorFNA -> Send Call to"
I removed the user from the line group but still can not delete the voice mailbox. I checked the call handlers and caller inputs for this partition and can not find this DN in use anywhere else. Its like looking for a needle in a haystack. Its so wierd it wont even let me reset the mailbox's password.
Help!
Thank you,
Annie