Hello,
Does anyone have suggestions on how to fix this....We have a CCM v6, and Unity v4/5, and if I call the main telephone number, and press zero, I will get the Receptionist. BUT, if I call someones direct extension, get their voicemail, and then press zero, it says extension not available. I have two offices, have compared both, but cannot find the issue.
Suggestions?
Does anyone have suggestions on how to fix this....We have a CCM v6, and Unity v4/5, and if I call the main telephone number, and press zero, I will get the Receptionist. BUT, if I call someones direct extension, get their voicemail, and then press zero, it says extension not available. I have two offices, have compared both, but cannot find the issue.
Suggestions?