CICS Does not recognise 2nd line card 2

[Mountainbear]

I have a CICS that for some reason does not see the second line card. Under lines it will not allow me to enter 031 if I list lines it goes straight from 004 to 049 which appears as a target line. Maintenance only shows one card. I am not using all 4 lines from the first line card but that shouldn't make a difference. any ideas?

 

[Dasheen]

s/w level?

done a reboot?

Swap line cards arounds around to verify if it's a bad card or slot.

 

[gforce9]

It may be that it is not programmed properly under 'Hardware'. I would verify that first!

 

[Mountainbear]

I have rebooted and switched line cards. When I go into hardware it only shows "CD1-KSU:loop" no other cards just like it doesn't exist.

 

[gforce9]

Disable module 2 in mtc, go back to hardware and see if you can toggle to get card 2 to be loop.......

 

[hawks]

It sounds like you have Restricted Software (4x8). CCheck the version number under Maint.

 

[IamTheBoy]

I agree with Hawks, worth checking that its not the restricted software cartridge...

 

[Mountainbear]

We all get to make one really dumb mistake right? LOL. Restricted software. I always check before upgrading but I stuck a 2nd line card in 6 months ago for safe keeping.

 

[IamTheBoy]

Thanks for posting back the results - its makes forums like this so much more useful, as people suffering same issue in a few months time will see what the resolution was.

 

[Marskell]

4x8 software sounds like the problem. also info can be found on the card, depending on the sftwr level it may not be using 031 as line 5 could be 025 in earlier versions