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Changing voicemail greeting with program button?
- Thread starter rollfig
- Start date
- Thread starter
- #3
Use a virtual group.
Make an action called "Generic" and set if for change user or group configuration.
Select the virtual group and set the parameter to service mode.
Make a action called "variable routing" and go to properties.
Set it to $SAV and the values of 1 and 0
Set the normal greeting to 1 and the second greeting to 0
Add the action in the callflow.
Configure an out of service button for the virtual group and there you go.
BAZINGA!
I'm not insane, my mother had me tested!
Make an action called "Generic" and set if for change user or group configuration.
Select the virtual group and set the parameter to service mode.
Make a action called "variable routing" and go to properties.
Set it to $SAV and the values of 1 and 0
Set the normal greeting to 1 and the second greeting to 0
Add the action in the callflow.
Configure an out of service button for the virtual group and there you go.
BAZINGA!
I'm not insane, my mother had me tested!
- Thread starter
- #5
holdmusic34
Vendor
Use the extension's voicemail for main greeting, forward to a sequential hunt group with a virtual extension for second greeting.
Give the user a source number of the virtual.
Give the user a source number of the virtual.
- Thread starter
- #8
"Use a virtual group.
Make an action called "Generic" and set if for change user or group configuration.
Select the virtual group and set the parameter to service mode.
Make a action called "variable routing" and go to properties.
Set it to $SAV and the values of 1 and 0
Set the normal greeting to 1 and the second greeting to 0
Add the action in the callflow.
Configure an out of service button for the virtual group and there you go."
"Virtual group" as in a hunt group or are you referring to something else? If not could you explain creating a virtual group
SET the normal greeting to 1 and the second greeting to 0 - Does that mean I point 1 from Variable routing to a menu with the recording and 0 to another menu with the recording? Or is there a particular icon used for this?
Configure an out of service button for the virtual group -- are you referring to "Set Out of Service Group" action and picking the virtual group?
Sorry for the questions, just looking for clarification.
Thank you!!
Make an action called "Generic" and set if for change user or group configuration.
Select the virtual group and set the parameter to service mode.
Make a action called "variable routing" and go to properties.
Set it to $SAV and the values of 1 and 0
Set the normal greeting to 1 and the second greeting to 0
Add the action in the callflow.
Configure an out of service button for the virtual group and there you go."
"Virtual group" as in a hunt group or are you referring to something else? If not could you explain creating a virtual group
SET the normal greeting to 1 and the second greeting to 0 - Does that mean I point 1 from Variable routing to a menu with the recording and 0 to another menu with the recording? Or is there a particular icon used for this?
Configure an out of service button for the virtual group -- are you referring to "Set Out of Service Group" action and picking the virtual group?
Sorry for the questions, just looking for clarification.
Thank you!!
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