changing CCR greeting from offsite

[matthew09]

how do you change the greeting for the AA or CCR tree from offsite on a NAM?

 

[mroberts]

Remote administration must be done through the Sys Coordinator mailbox (102). You'll have to initialize the mailbox before you can do remote stuff. Do the F981, 1020000, ok. Choose a new password etc. Keep in mind that when you change the password, it changes the password for F983 also.

After you have initialized the mailbox, call into the system, when you hear the greeting dial * *. Enter the mailbox number and password then #. Press 9 9 to get into the remote administration menu. Listen to the prompts to change various settings.

To open or close the business press 1
To change a Company greeting, press 2...

MRoberts
mroberts@americaii.com

 

[matthew09]

That works for the auto att., but what about the CCR tree?

 

[mroberts]

Ah.... no I am afraid that you won't be able to change that remotely. But if you were to do the entire message (greeting + instructions) in the greeting itself, then record silence at the 0 home menu prompt, you would be able to change it.
Keep in mind that ALL the paths for day and night have to be programmed in the same tree. It's just what you TELL the caller they can press.

Try that....
Mroberts
mroberts@americaii.com