Ollivier37
Technical User
Hi,
We have many customers who contact the same group of technicians. I hope that the technicians can recontact clients calling with their respective line number.
For example:
A technician called Client B, Client B sees his support number appear and not the number of client A
A technician called Client A, Client A sees its support number appear and not the customer number A
In Mitel DID Ranges for CPN Substitution I can not find the option.
You have an idea?
French User, Newbie ... Thanks for your help
We have many customers who contact the same group of technicians. I hope that the technicians can recontact clients calling with their respective line number.
For example:
A technician called Client B, Client B sees his support number appear and not the number of client A
A technician called Client A, Client A sees its support number appear and not the customer number A
In Mitel DID Ranges for CPN Substitution I can not find the option.
You have an idea?
French User, Newbie ... Thanks for your help