artfulbodger
Technical User
Ok...got a new one here and it has me stumped...
I have a BCM 3.7. 4-digit DN's with a PRI. I also have a 4x16 module installed which isn't really being used except for 2 digital sets and the 4th line is connected to a Valcom pagaing system. I have that line (line 184) configured to be in pool B with an access code of "8."
So, if you want to use the valcom, you dial 8, enter the zone number and make your page. Everything was working perfectly until I added an extention using the wizard; something I have done dozens of times before.
here is what happend.... I added the extension, then when you dial 8 to pick up the valcom line, it rings the new extension! The extension works fine, if you dial it, it rings. If you dial via DID, it works fine too. However, when you dial 8, you can't get to the valcom anymore becuase it is dialing that extension!
Ok....so here is what I did:
Renumber the DN - no dice. The problem follows to the new DN.
No matter what Pool (A, B, C, etc) or Access Code I give it (or combination of the two), when I try to dial the valcom, it goes to this extention.
When I look at port configuration for all my DN's, they are in the 07xx range. The lines are in the 01xx range. The port for this DN somehome got assigned 0106 so I am guessing this is where the problem is.
So, my question is, how do I remove/change/whatever that port from that DN? Anyone seen anthing like this?
Thanks in advance!
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Allan D. Reed
I have a BCM 3.7. 4-digit DN's with a PRI. I also have a 4x16 module installed which isn't really being used except for 2 digital sets and the 4th line is connected to a Valcom pagaing system. I have that line (line 184) configured to be in pool B with an access code of "8."
So, if you want to use the valcom, you dial 8, enter the zone number and make your page. Everything was working perfectly until I added an extention using the wizard; something I have done dozens of times before.
here is what happend.... I added the extension, then when you dial 8 to pick up the valcom line, it rings the new extension! The extension works fine, if you dial it, it rings. If you dial via DID, it works fine too. However, when you dial 8, you can't get to the valcom anymore becuase it is dialing that extension!
Ok....so here is what I did:
Renumber the DN - no dice. The problem follows to the new DN.
No matter what Pool (A, B, C, etc) or Access Code I give it (or combination of the two), when I try to dial the valcom, it goes to this extention.
When I look at port configuration for all my DN's, they are in the 07xx range. The lines are in the 01xx range. The port for this DN somehome got assigned 0106 so I am guessing this is where the problem is.
So, my question is, how do I remove/change/whatever that port from that DN? Anyone seen anthing like this?
Thanks in advance!
-----
Allan D. Reed