Ch STA 7406D to 8410D error

[brownm21]

I am trying to change a 7406D ext 308 to an 8410D. When I hit enter it says "Error encountered, cant complete request". I also can not remove ext 308 as I get the same msg.

I have tried to busy the station, xport it, move it to a new port with no luck. I can add a new ext and make it a 8410d. The system is an Avaya G3siv12.

Have plenty of RTU's. When I do a list history it show the following ewrror: EECCR -10009, when I display alarms I dont see anything against the ext or port.

Help,

I have never seen this type of errors on trying to change sta type.

Thanks,
MB

 

[laine83]

You have software corruption and will need to open a ticket with Avaya

 

[AvayaTier3]

Hardware Platform? Definity / CM software version?

A Software Corruption engineer can help you with that. Avaya may not help if you do not have maintenance with them.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

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