Hello,
we are trying to migrate from Info 7.5 (CR8) to CE9. We currently run about 100 reports off a daily query run. Since CE9 does not support queries, we are moving to using a daily report that saves to a CSV file and then run our reports off that file. Everything works fine up to the point of scheduling a report that runs off the CSV file. When a report tries to run, there is an immediate failure with the following stats:
Status: Failed
Printer: The instance is not printed.
External Destination: None
Start Time: 10/19/2004 11:48:57 AM
End Time: 10/19/2004 11:48:59 AM
Server Used: PHSCRWEB3.report
Error Message: Unable to connect: incorrect log on parameters. File E:\Program Files\Crystal Decisions\Enterprise 9\Data\procSched\PHSCRWEB3.report\~tmpe48394e244e9c0.rpt.
We have not been able to figue this out and neither has our Laboratory system vendor.
Any help would be much appreciated.
we are trying to migrate from Info 7.5 (CR8) to CE9. We currently run about 100 reports off a daily query run. Since CE9 does not support queries, we are moving to using a daily report that saves to a CSV file and then run our reports off that file. Everything works fine up to the point of scheduling a report that runs off the CSV file. When a report tries to run, there is an immediate failure with the following stats:
Status: Failed
Printer: The instance is not printed.
External Destination: None
Start Time: 10/19/2004 11:48:57 AM
End Time: 10/19/2004 11:48:59 AM
Server Used: PHSCRWEB3.report
Error Message: Unable to connect: incorrect log on parameters. File E:\Program Files\Crystal Decisions\Enterprise 9\Data\procSched\PHSCRWEB3.report\~tmpe48394e244e9c0.rpt.
We have not been able to figue this out and neither has our Laboratory system vendor.
Any help would be much appreciated.