CDR buffer partially dumps when back online

[Joemjauser]

Hi all,

I have a CM 5.2 and I have a cdr collection server off premise. This CDR server was custom built by one of our IT guys. I have a VLAN into the pbx. Every once in a while the VLAN drops for some purpose, this time a firewall upgrade.

My problem is that when the VLAN comes back up, the CDR buffer starts to dump back into the CDR server but then stops before completing. I find I have to busy and release to get it going again... and again... until it get caught up. When caught up it runs good.

Does anyone have any idea on why I need to keep busy and release this CDR until I get caught up?

 

[mattKnight]

I think you need to look at CM service pack 6.

This is in the Release notes for SP6
"Under high CDR traffic, the link could go into downlink flow
control and not recover.
102393"

My systems show teh same issue as the one you describe. I aim to apply this patch soon.

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[boldweb]

I am having the same issue on CM 5.2

The CDR has to be manually restarted multiple times until the buffer is fully released.

Has anyone had any confirmation that this Service Pack 6 will resolve this issue?

Thanks,

Bold Web Services

 

[mattKnight]

Yep - Service pack 6 has been applied to my systems and I have has no CDR issues since

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.