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CCSA - CSD calling a phanthom that is DCFW wont work!

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tomlinsonm

IS-IT--Management
Aug 11, 2011
28
US
I have a number(3333) on a phanthom DCFW'd to an 8xx number for a reporting system for the villa or hotel rooms status.

I have set up the class (sometime ago) CCSA - CSI (when checked in) and CCSD when checked out. Of course they can call this on-site number when they are checked in - but i just found out when the room is checked out you cannot call my 3333 number!

Any ideas???
Thanks
 
Change the Class of service when the room is checked out to a setting that will allow calls to internal extensions.
 
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