I am new to CCR tree and hunt group.
We have mics 7 and call pilot 100.
I want to create a CCR tree and and in a tree at one option I want to assign a hunt group so that when customer select that option, then if there are 4 support people in that hunt groups. It rings to everybody extension in a sequence and which one is free, ht can take that call.
Please help me with that. I would like to use call pilot 100 browser interface.
Thx
We have mics 7 and call pilot 100.
I want to create a CCR tree and and in a tree at one option I want to assign a hunt group so that when customer select that option, then if there are 4 support people in that hunt groups. It rings to everybody extension in a sequence and which one is free, ht can take that call.
Please help me with that. I would like to use call pilot 100 browser interface.
Thx