CCC Reporter and IE 7

[nemmens]

Anyone come accross any issues? I'm getting reports of a script error when selecting a specific date for a report.

This is what the users are doing:
- Selecting a report
- adding 'specific date'
- clicking on the V to get the calander up
- clicking on a date

When clicking on the date the script error comes up:
Line 1
Char 6
Error Syntax error
Code 0

It then adds the date and the reports produce as normal.

This doesn't happen in IE6.

 

[VoiceonData]

yes it does happen on IE7

in Internet explorer

goto tool options and then avanced and tick disable script debugging in internet explorer.

voiceondata

http://www.voiceondata.co.uk

 

[nemmens]

That's ok for a work around but are avaya aware of this bug?

I'd rather have a proper fix if there is one anywhere.

Cheers

 

[tlpeter]

So if micrisoft changes the way there stuff works it is an avaya bug ???
Get real, you must be joking


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[VoiceonData]

its just a incomatability in scripting with IE 7

it would surprise me that if you upgrade to the latest ccc release it will be fine



voiceondata

http://www.voiceondata.co.uk

 

[nemmens]

Ok cool, thanks. Just wondered if there was any offical bulletins about that's all. I'll look at upgrading as this is obviously the way to go.

 

[nemmens]

The issue does seem to have been addressed in version 5.0.56

http://support.avaya.com/elmodocs2/ip_office/tech/Global_IP_Office_Technical_Bulletin_Number_94.pdf

Upgrade it is then, after I've upgraded IP Office to 4.1 (1201).

 

[VoiceonData]

CQ35357
Internet Explorer 7 issues trying to access CCC Reporter

voiceondata

http://www.voiceondata.co.uk

 

[hbsurfn]

I have had the same issues with IE7....I just don't allow Windows Update to install it anymore. If already in place, uninstall from Control Panel, and XP will revert back to IE6, which works just fine. Just one of the many, many issues with CCC.

 

[DBFIT]

Just as a quick note to this thread - just installed 5.0.56 on my machine only and still get the error.

I'll let you know once I've updated the server...