chippowell9
Technical User
CM 6.3. The Avaya one-X Deskphone USB Companion Tool works great for Outlook contacts on my H.323 9641GS's, but not for my 9611G's. I plug the configured USB into the 9611G and I get an alert that says: "USB Device Detected - Your USB device is not supported and power limit is exceeded. Please remove USB device."
I have USBPOWER turned on in the 46xxsettings.txt file, parameter 2 - regardless of power source.
I have USBLOGINSTAT also turned on in 46xxsettings, parameter - allowed.
But I'm not really trying to use those features, I just want to import my Outlook contacts and have it work like it does on 9641GS.
Any thoughts why it's working on one model and not the other?
I have USBPOWER turned on in the 46xxsettings.txt file, parameter 2 - regardless of power source.
I have USBLOGINSTAT also turned on in 46xxsettings, parameter - allowed.
But I'm not really trying to use those features, I just want to import my Outlook contacts and have it work like it does on 9641GS.
Any thoughts why it's working on one model and not the other?